Culturing Environments, Enacting Servant Leadership

We have helped many organizations successfully reorganize and optimize their Lean Leadership teams, Value Streams and associated Programs.  We help leaders understand the implications of moving from current to future state org structure and solution delivery practices.  Mitigating risk and maximizing the benefits of Agile planning & delivery is the key.

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Successful Lean-Agile Transformations involve establishing an internal, self-sustaining Capability to maintain a true Learning organization that strives to adapt to changing customer needs.   Unfortunately, Agile Transformations are often viewed as once-and-done “projects” involving change controls and final readouts.   This is a serious mistake which shorts an organization of the majority of the benefits of Adaptive Leadership frameworks, while also subjecting the organization to unnecessary, substantial Risk.

There is a predictable pathway to success with pragmatic options to preempt the Issues that block the establishment of Adaptive Leadership.  This begins with a very different mindset from senior leadership and requires the support of a highly experienced Consultant/Coach with many years of experience as a senior leader.   Agile after all, is about Mindset – the Values, Principles and Practices are a means to realizing a wide-scale Ownership Mindset that shows respect for and leverages all of the talent in the organization.  

David has bundled up this experience and delivers it in the form of context-appropriate Journey Maps, involving highly coordinated strategic shifts and tactical actions across the Executive, Middle Management, and Team layers, across well-defined Milestones that can be objectively measured for true progress and overall success.

A crucial step in transforming an organization to embrace the Lean Mindset is to clarify how to lead in a Lean culture while maintaining the confidence across all layers of management – a commonly missed gap in consulting and coaching.   Far too often, consulting firms do not focus on managers and senior leaders as part of the Transformation.   They are a crucial part of the equation, setting the Vision, Communicating, Supporting, and resolving the Impediments to change throughout the journey.  

Decision Framework Consulting has a unique way of offering well-timed and role-specific guidance for Assessments, Training, and Transformation Coaching, through our online University, with a unique know-how and support of Senior Leadership and Management. Our unique approach results in meaningful, proactive support from Senior leaders, truly enabling Servant Leadership.   View scenarios that we help clients through …

 … but how to best serve up Strategy?

Far too often, organizations pursue a Culture shift or a major Transformation in a naive manner, by indirectly hoping [not signaling, communicating or supporting] or more directly telling people to ‘just change’ outright.   They fail to see that the current culture is the result of years of behavior patterns in how the org has Communicated and Incentivized people to align with the mission. Any historical misalignment is unfortunately embedded into the current Solutions offered by the org.  Despite motivation and buy-in by people to drive change, often the Architecture of solutions delays, completely blocks, or dilutes meaningful change.      At the onset of a desire to change, senior management realizes that ‘what helped them succeed and ascend the org structure’, isn’t how they wish to communicate and reward going forward. David brings immense value to his clients by helping them reset the Strategic Planning and Execution system, to ensure clear strategy exists to fulfill the organization’s evolving purpose.

Including Teams in the Strategy formulation brings Inspiration and Accountability.   The fundamental building block to all of this is the Vulnerability of the Senior leadership Team.   To become available (vulnerable) to the Teams we intend to serve, we must be Present and Accepting of the current evolving situation. Please consider David’s Team Dynamics services. [showmodule id=”3647″]

David maintains strategic partnerships with Consulting firms renowned for their scaling support of Lean-Agile transformations.  As a leading consultant in the Lean-Agile transformation space, David has honed experience over 25+ years to guide 20+ successful enterprise transformations.

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Strategy dissemination requires an organic system that must be owned by the entire organization.

• Operations has the direct interaction with real customers?
• The Product/Service function develops Solutions for operations?
• The Strategy function shapes/shares Vision and maintains aligned execution with Prod/Serv and Operations?
• The executives create Vision and Support the entire org in their delivery of valued customer experiences?

We hired all of those talented people … WHY wouldn’t we fully engage and leverage that talent?

A common, shocking answer is that “we don’t yet trust the Teams to own outcomes“.   Sad but too often true.  The fundamental issue is blindspots.   We fear the unknown.   We fear what we can’t see or understand.  We tend to avoid our Fears.   The result:   One layer of the org distrusts another layer.   One function distrusts the others.   Sad and unnecesary.

The solution has TWO parts:

1] Harmony Consulting, David’s branded services that focus on Team Dynamics and Leadership Presence, repairs and optimizes intra and inter Team dynamics, both within each layer and across all layers of the org.

2] Simultaneously, a Decision Framework must be incrementally nurtured to establish Focus and Flow across the entire organization.   Enter Decision Framework Consulting, David’s branded services that help executives prime their organization for change and bring line of site to the in-progress attempts by healing Teams to strive for renewed Focus and Connection to Strategies.

The ultimate validation is feedback from real people in real-time exchanges, not proxy variables or lagging vanity metrics.   Employees are your ultimate Leading indicator of validated relationship with Customer.   Never forget … your Employees are some other organization’s customers.  Employees see through patronizing satisfaction and engagement projects.

Do you suspect that your Team Dynamics could improve and may be blocking System-wide Flow?

Have you hired Consultants and embedded Coaches as part of a Lean-Agile Transformation which seems to be failing?

Reconsider Step 1 and Review Harmony Consulting’s Team Dynamics solutions.

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